With the new legislation on the protection of personal data applicable from 25 May 2018, we would like to inform and assure you of the security of your personal data.

Your information is stored securely on our system. Your data is not shared with anyone else and is not sold anywhere.

While no one can claim a 100% data breach prevention, rest assured that we will do everything possible to protect your personal data and should we become aware of an issue regarding its protection, we will take all possible measures to contain and correct it.

This policy (and our terms of use and any other related information found on this website) underpins the framework in which we operate in relation to the collection, provision and processing of your personal data by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will use it. When you visit our website, we retain certain basic information, acknowledge the safeguarding of that information and let you know what we will do with it.

This policy only applies to our own website. If through a link or otherwise you go to another site, then you should be aware that the other site is subject to its own privacy policy and terms of use. We have no control over, and are not responsible for, the other site’s policy and terms of use. You should check their specific policy before accessing the site.

Information we may collect from you

We collect and process the following information from you:

Information provided when you register on our website, to use one of our services (e.g. a shopping cart) or to communicate with us. Also, information may be requested in case a company-related problem is reported.

If you contact us, we may keep a record of our correspondence.

We may also ask you to complete a survey for research purposes, although you are not obliged to complete it.

Details of your visits to our website, including, but not limited to, traffic data, location data, blogs, operating system, browser usage and other contact data, whether required for our own billing purposes or otherwise, and the resources you access.

IP Addresses and Cookies

We may collect information about your computer including the availability of your IP address, operating system and browser type to administer the system and report certain information to our advertisers. This is statistical information about our users’ actions and browsing patterns and does not identify any individual and we do not collect personal data in this way.

We may obtain information about your general internet usage using a cookie file which is stored on your computer’s hard drive. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and provide a better and more personalised service.

They allow us:

Calculate the audience size and usage pattern.

Store information about your preferences, and thus tailor our site to your individual interests.

To speed up your searches.

To recognise you when you return to our site.

You can refuse to accept cookies by activating the setting in your browser that allows you to refuse cookies. However, if you select this setting, you may not be able to access certain parts of our site. Unless you have adjusted your browser setting to reject cookies, our system will issue cookies when you log in to our site.

Where we store your personal data

Your personal data that you declare to our company, are kept exclusively for your transactions with our company and relate only to the data that you provide us either by email, or by filling out the contact form, or through social networks, or by phone, or by visiting our site.

 

All the information you provide us with is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password that allows you to access certain parts of our site, you are responsible for the confidentiality of that password. We ask that you do not share a password with anyone.

Unfortunately, transmitting information over the Internet is not completely safe. Although we will do our best to protect your personal data, we cannot guarantee the security of the data transferred to our site. Any transfer is at your own risk. Once we receive your information, we will use strict procedures and security standards to try to prevent unauthorised access.

 

Use of your information

Our company does not in any way disclose, publish or exchange the personal data and information you provide to us with third parties without your permission. In rare cases, your personal information may be disclosed, subject to the procedure prescribed by law when required by a Public or Judicial Authority.

 

Your data (name, address, telephone number) will be disclosed to third parties only to the extent required to carry out specific shipments (e.g. to the courier company that will bring the items to the place you request).

 

We use the information we hold about you in the following ways:

 

To ensure that the content of our website is presented in the most effective way for you and your computer.

To provide you with information, products or services that you request from us or that we think may be of interest to you, where you have consented to be contacted for such purposes.

To fulfil our obligations under any contracts entered into between us.

To enable you to participate in interactive features of our service when you choose to do so.

To inform you of changes to our service.

We may also use your data or allow selected third parties to use your data to provide you with information about goods and services that may be of interest to you, and they or we may contact you about them by post or telephone.

The company reserves the right to post your invitation on this website as a sample of its work. If you do not wish your names to appear, you must indicate this in writing by email to info@lakeandhill.com

 

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually tell you (before we collect your data) if we intend to use your data for such purposes or if we intend to disclose your information to third parties for such purposes. You may also exercise this right at any time by contacting us via www.lakeandhill.com.

Our website may from time to time contain links to and from the websites of our partner networks and advertisers. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we are not responsible for those policies. Please review these policies before submitting any personal data to these sites.

 

Changes to the privacy policy

Any changes that may be made to our privacy policy in the future will be posted on this page and you are advised to check it regularly to be informed of any necessary changes.

 

Acceptance of privacy protection procedures

If you use this website, you accept and consent to this Privacy Statement as well as to the terms and conditions of use of the website announced through it.

 

Contact

Questions, comments and requests regarding this privacy policy are welcome and may be sent via www.lakeandhill.com